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FAQ: Fundraising

If you have any questions you don't see addressed here, please email info@blueseaphilanthropy.org.

Where do I get a pledge form?

A pledge form is sent to you via email automatically when you register for the WALK. Additional pledge forms can be found by visiting the Tools area of the website.

Who do cheques get made out to?

Please make cheques payable to 'Coldest Night of the Year' and write the name of the walker or team you are supporting on the memo line.

Is this a fundraiser?

Absolutely! Walkers are encouraged to raise funds and work hard to achieve their fundraising goal.

How do I raise money?

Once you register online you can use the online fundraising system to send your friends and family a link to your personal fundraising page. There, they can give to you securely online by credit card. Alternately, you can download a pledge form, print it out and ask people face-to-face for support.

What do I do with the cash and cheques I collect?

Keep them safe till WALK day - that's when you will present them with your pledge sheet during check-in.


You can also add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one.

What do I do if a cheque gets written out to me rather than the WALK?

Deposit the cheque in your bank account, then bring cash on WALK day, making sure you've recorded the donor name on your pledge sheet or online using the fundraising system. You can also pay the donation online with your own credit card in the name of the donor who gave you the cheque.

What do I do with money that comes in after the WALK?

All post-WALK cheques can be mailed directly to 260-659 King St. East, Kitchener, ON, Canada, N2G 2M4

Do all donors get a charitable receipt?

No, donations of cash and cheques of less than $20 are not receipted in order to minimize event-processing expenses.

When do donors get receipts?

Online donors who give securely with their credit cards get e-receipts within minutes of their donations sent directly to their provided email address. Be sure to check in junk mail/spam if the receipt doesn't turn up in inbox. A home or business mailing address must also be submitted as this is required for issuing tax receipts. If an email is not provided but the ground mail address is on record we will mail to this. Donors who give cheques or cash are receipted within 60 days of the event by regular post (for donations of $20 or more).

How do I post pledges of cash of cheques?

Add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one. Carefully type in the details of your donors' gifts or pledges (including their email address if you have it).


Note: No donor is ever contacted or solicited by the WALK, other than during the acknowledgement of their online donation, or when we mail them their receipt after the event.

When do I check-in?

Check-in for ALL walkers opens at 4pm and closes at 6pm. Walkers should have their pledge forms and any cash and cheques filled out and ready to go when they arrive.

What do I do with my cash and cheques?

Keep them safe till WALK day - that's when you will present them with your pledge sheet during check-in.


You can also add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one (you can print that whole list out and bring with you on WALK day too!).

I'd like to pay my cash donations by personal cheque or credit card. Can I do this?

Definitely! Once you've recorded your cash donations online, you can pay them through our website with your personal credit card to avoid lugging an envelope filled with cash around. Log in to your fundraising portal and click on "Fundraising" at left. Then, click "Enter $$ or Cheques" at left. Scroll down to your list of pledges and click on the pledges you wish to pay, then click 'pay' next to any pledge. This will take you to a payment gateway to complete the transaction.


If you'd like to pay with personal cheque, be sure to enter your cash pledges online and then total your cash donations. Write out your cheque to "Coldest Night of the Year" and mark your name on the memo line. Bring this with you on WALK day with your completed list of pledges, and you're all set.

The WALK is over, but I don't see the cash/cheques I handed in on WALK night reflected on my fundraising page yet. Why?

In the weeks following WALK Day, we process all location bundles from coast to coast. Verifying all pledges takes us a few weeks -- you should see your donation totals updated by the end of March.

I received a notification email that someone donated to me! How do I thank them?

First of all, don't hit "reply" to that notification email - that just goes to us (and we might giggle at you). To thank your donors, you can log in to your fundraising portal, click on "Fundraising", then click on "Thank Donors". Follow the instructions on this page to send them a quick thank-you note. It's good etiquette (your Grandmother would be proud!), and a great way to connect with your donors on a personal level.

How do I change my fundraising goal?

To edit your personal goal:

  • Log in to your fundraising portal, using the username and password you created during registration.
  • Once logged in, in the left-hand toolbar, click "Fundraising". You'll see a button next to "Your Goal" that says "Click to change goal" - and, you guessed it, clicking that button and entering a new value will change your goal.

To edit your team's goal (Team Captains only):

  • Log in to your fundraising portal, using the username and password you created during registration.
  • Once logged in, click "Team" at the left.
  • From the left-hand toolbar, click "Edit Team Info". Edit your team's fundraising goal as above, and then hit "Save"!

I’m having trouble printing my PDF receipt – it looks fine on my computer screen, but prints blank or nonsense characters.

Try this:

  • Save a copy of the receipt to your computer, and open it using Adobe Acrobat Reader.
  • Click File > Print
  • On the print dialogue window that pops up, click on "Advanced" in bottom left corner
  • In the new box that appears, click the check box next to "Print as Image"
  • Click OK, then click OK in the original window to print.

Can I share or split my donated dollars with other members of my team who haven’t met their minimum yet?

If you'd like to transfer one or more of your donations from your account to your teammate's, email us at info@blueseaphilanthropy.org with the donor's name, their donation amount, and the name of the teammate you'd like us to move the donation to. We'll get it done!


Note: we cannot split individual donations (ie from a single $50 donation, give $25 to one walker, and $25 to another).

What do I bring with me on WALK day?

1. Print the waiver form, sign it (or have your parent guardian sign it if you are 17 and under) and have it ready to hand it. Waiver forms are available here


2. Print the "My Results" form under the "Download Forms" section of the Fundraising Portal to bring with you on WALK Day.


3. Gather your cash and cheques together, and be sure the amount of cash / cheques you have matches what you have recorded on your pledge form.


4. Check all of your cheque donations to ensure they are:

  • payable to Coldest Night of the Year
  • current-dated (or earlier)
  • signed

5. Indicate any donation that remains uncollected on your pledge form by highlighting and noting it on your form.


6. Go to your WALK location and hand in your cash (keep loose coin in sealable baggies or even better - convert to paper money), cheques, and pledge form, and then get walking!

Can you change my registration fee into a donation, or move it to my team's fundraising total?

No -- once a registration fee is entered into the system, it cannot be moved or converted into a donation. However, rest assured that your registration fee is forwarded to your local charity, just like donations are -- and, it is reflected in your location's overall fundraising total.


Reminder: the registration fee is non-refundable and will NOT generate a tax receipt

My team gathered all of our pledges as a group. How do I add these to our fundraising total/hand these in on WALK Day?

Great work! To facilitate our processing of these donations, you must EITHER:

  • divide pledges up between team members in advance of WALK Day (especially if team members are adding these pledges online into their own accounts), so that each team member is handing in their own pledge form and donation amount at registration, or
  • enter all money you gathered as donations under the Captain's personal account, understanding that you can still use what you raised to cover the registration fee requirements for each of your team members.

If you choose to enter all money under the Captain's account, when your team arrives on WALK Day, just explain to the registration volunteer that your total is meant to help all members on your team reach their fundraising minimum. For example, if your team of 4 raised $1,000, it would be as if each of you had raised $250 - you've definitely met your minimums!

Is there a deadline for registering online?

No - you can register online at any time leading up to WALK Day. Of course, we recommend you register early so that you can use the weeks before WALK Day to raise lots of funds for your charity!

I'm looking for my donation on my credit card statement, but can't find it. Help!

If you donate or pay your registration fee by credit card/Paypal, our charity's legal name will appear on your statement - Blue Sea Philanthropy.

I see a charge from Blue Sea Philanthropy on my credit card statement - is that you?

Yes! If you donate or pay your registration fee by credit card/Paypal, our charity's legal name will appear on your statement - Blue Sea Philanthropy.

TopQuestions about Coldest Night or Blue Sea Philanthropy?
info@blueseaphilanthropy.org | 1.877.743.3413

National Sponsors

The Printing House

About
Blue Sea

An event by Blue Sea Philanthropy

© 2016 Blue Sea Philanthropy

A Registered Canadian Charity

CRA#: 819882655RR0001

Toll Free: 1.877.743.3413

260-659 King St. East,

Kitchener, ON, N2G 2M4

coldest_night

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