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FAQ: Money

If you have any questions you don't see addressed here, please email

Where do I get a pledge form?

A pledge form is sent to you via email automatically when you register for the WALK. Additional pledge forms can be found by visiting the Tools area of the website.

Who do cheques get made out to?

Please make cheques payable to 'Coldest Night of the Year' and write the name of the walker or team you are supporting on the memo line.

Is this a fundraiser?

Absolutely! Walkers are encouraged to raise funds and work hard to achieve their fundraising goal.

How do I raise money?

Once you register online you can use the online fundraising system to send your friends and family a link to your personal fundraising page. There, they can give to you securely online by credit card. Alternately, you can download a pledge form, print it out and ask people face-to-face for support.

What do I do with the cash and cheques I collect?

Keep them safe till WALK day - that's when you will present them with your pledge sheet during check-in.

You can also add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one.

What do I do if a cheque gets written out to me rather than the WALK?

Deposit the cheque in your bank account, then bring cash on WALK day, making sure you've recorded the donor name on your pledge sheet or online using the fundraising system. You can also pay the donation online with your own credit card in the name of the donor who gave you the cheque.

What do I do with money that comes in after the WALK?

All post-WALK cheques can be mailed directly to 260-659 King St. East, Kitchener, ON, Canada, N2G 2M4

Do all donors get a charitable receipt?

No, donations of cash and cheques of less than $20 are not receipted in order to minimize event-processing expenses.

When do donors get receipts?

Online donors who give securely with their credit cards get e-receipts within minutes of their donations sent directly to their provided email address. Be sure to check in junk mail/spam if the receipt doesn't turn up in inbox. A home or business mailing address must also be submitted as this is required for issuing tax receipts. If an email is not provided but the ground mail address is on record we will mail to this. Donors who give cheques or cash are receipted within 60 days of the event by regular post (for donations of $20 or more).

How do I post pledges of cash of cheques?

Add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one. Carefully type in the details of your donors' gifts or pledges (including their email address if you have it).

Note: No donor is ever contacted or solicited by the WALK, other than during the acknowledgement of their online donation, or when we mail them their receipt after the event.

When do I check-in?

Check-in for ALL walkers opens at 4pm and closes at 6pm. Walkers should have their pledge forms and any cash and cheques filled out and ready to go when they arrive.

What do I do with my cash and cheques?

Keep them safe till WALK day - that's when you will present them with your pledge sheet during check-in.

You can also add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one (you can print that whole list out and bring with you on WALK day too!).

I'd like to pay my cash donations by personal cheque or credit card. Can I do this?

Definitely! Once you've recorded your cash donations online, you can pay them through our website with your personal credit card to avoid lugging an envelope filled with cash around. Log in to your fundraising portal and click on "Fundraising" at left. Then, click "Enter $$ or Cheques" at left. Scroll down to your list of pledges and click on the pledges you wish to pay, then click 'pay' next to any pledge. This will take you to a payment gateway to complete the transaction.

If you'd like to pay with personal cheque, be sure to enter your cash pledges online and then total your cash donations. Write out your cheque to "Coldest Night of the Year" and mark your name on the memo line. Bring this with you on WALK day with your completed list of pledges, and you're all set.

Is there a registration fee for the WALK? Is the fee for teams or individuals?

There is no registration fee for teams as a whole, but instead it works on an individual basis.

  • If you are 18+ years of age and raise less than $150, the registration fee is $25.
  • If you are 13-17 years of age, and you raise less than $75, the registration fee is again $25.
  • If you are under 12 years of age, the registration fee is waived.

On average, walkers raise about $250 each, and most donors give around $40-$50, so it's a reachable goal!

The WALK is over, but I don't see the cash/cheques I handed in on WALK night reflected on my fundraising page yet. Why?

In the weeks following WALK Day, we process all location bundles from coast to coast. Verifying all pledges takes us a few weeks -- you should see your donation totals updated by the end of March.

I need to cancel my registration as a participant in the WALK - how do I do that?

Email us at and we'll take care of it for you.

Note: if you have collected cash or cheque pledges, please ensure that all donor names and addresses are carefully posted online in your fundraising centre. Don't send cash in the mail. Pay for cash with a personal cheque from you (or pay by credit online). Send all cheques with your pledge sheet (if applicable) to Blue Sea Philanthropy, 260-659 King St. East, Kitchener, ON, N2G 2M4, Attn: Coldest Night of the Year

Do my children need to pay the registration fee?

For children under the age of 13, the registration fee of $25 is waived. For children aged 13-17, the $25 registration fee applies if they raise less than $75. As each donor gives $40-50 on average, this is definitely doable. Ask grandma and grandpa, teachers, neighbours - one dedicated evening of fundraising should do the trick.

I received a notification email that someone donated to me! How do I thank them?

First of all, don't hit "reply" to that notification email - that just goes to us (and we might giggle at you). To thank your donors, you can log in to your fundraising portal, click on "Fundraising", then click on "Thank Donors". Follow the instructions on this page to send them a quick thank-you note. It's good etiquette (your Grandmother would be proud!), and a great way to connect with your donors on a personal level.

I've chosen to pay the $25 registration fee. Will I receive a charitable tax receipt?

No - the $25 registration fee (which is required for adults over the age of 18 who raised less than $150, or youth aged 10-17 who raised less than $75) is NOT tax-deductible.

How do I change my fundraising goal?

To edit your personal goal:

  • Log in to your fundraising portal, using the username and password you created during registration.
  • Once logged in, in the left-hand toolbar, click "Fundraising". You'll see a button next to "Your Goal" that says "Click to change goal" - and, you guessed it, clicking that button and entering a new value will change your goal.

To edit your team's goal (Team Captains only):

  • Log in to your fundraising portal, using the username and password you created during registration.
  • Once logged in, click "Team" at the left.
  • From the left-hand toolbar, click "Edit Team Info". Edit your team's fundraising goal as above, and then hit "Save"!

I’m having trouble printing my PDF receipt – it looks fine on my computer screen, but prints blank or nonsense characters.

Try this:

  • Save a copy of the receipt to your computer, and open it using Adobe Acrobat Reader.
  • Click File > Print
  • On the print dialogue window that pops up, click on "Advanced" in bottom left corner
  • In the new box that appears, click the check box next to "Print as Image"
  • Click OK, then click OK in the original window to print.

If people sponsor me, will my team get credit for it?

Yes. If you have joined a team, your fundraising and sponsor totals will be reflected in both your team total and the overall event total.

Is my information secure?

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online. For more info: click here


What do I bring with me on WALK day?

1. Print the waiver form, sign it (or have your parent guardian sign it if you are 17 and under) and have it ready to hand it. Waiver forms are available here

2. Print the "My Results" form under the "Download Forms" section of the Fundraising Portal to bring with you on WALK Day.

3. Gather your cash and cheques together, and be sure the amount of cash / cheques you have matches what you have recorded on your pledge form.

4. Check all of your cheque donations to ensure they are:

  • payable to Coldest Night of the Year
  • current-dated (or earlier)
  • signed

5. Indicate any donation that remains uncollected on your pledge form by highlighting and noting it on your form.

6. Go to your WALK location and hand in your cash (keep loose coin in sealable baggies or even better - convert to paper money), cheques, and pledge form, and then get walking!

Oops... I gave (or my donor gave) to my team, instead of to my personal account. Can the donation be moved?

Yes! Please email us at and let us know a) the donor's name b) the amount of the donation, and c) the name of the participant you'd like it moved to. We'll make that change for you on our end.

In the future, make sure that the link you're sending out to donors is for your personal page, not your team page. You can check this by looking at your page -- does it show your name at the top? If so, you're in the right place. All donors should make sure that they see the participant's name at the top of the fundraising page before clicking "Donate".

I'm trying to give a donation from a country outside of North America, and the system is requiring a postal code (which my country does not use). How can I proceed?

Simply add in five zeroes (00000) as the postal code, and the donation page should allow you to continue - if you're still having trouble, please contact our offices and we would be more than happy to help!

My team gathered all of our pledges as a group. How do I add these to our fundraising total/hand these in on WALK Day?

Great work! To facilitate our processing of these donations, you must EITHER:

  • divide pledges up between team members in advance of WALK Day (especially if team members are adding these pledges online into their own accounts), so that each team member is handing in their own pledge form and donation amount at registration, or
  • enter all money you gathered as donations under the Captain's personal account, understanding that you can still use what you raised to cover the registration fee requirements for each of your team members.

If you choose to enter all money under the Captain's account, when your team arrives on WALK Day, just explain to the registration volunteer that your total is meant to help all members on your team reach their fundraising minimum. For example, if your team of 4 raised $1,000, it would be as if each of you had raised $250 - you've definitely met your minimums!

If you have any questions about the Coldest Night of the Year or Blue Sea Philanthropy, please email